In light of the current uncertainty surrounding the outbreak of COVID-19, we want to reassure you that we are taking all necessary steps to follow the World Health Organization and local authorities’ guidelines. Our priority is the safety of our customers, employees and partners.
In this complicated and ever-changing moment, we are working to ensure everyone across our community and beyond remains safe and healthy. Our HQ staff have been instructed to work from home where effective and all of our warehouse employees have been advised to stay home and seek medical attention if they experience any of the known virus symptoms. We are in ongoing communication with them to ensure they have appropriate, continual support throughout this period.
Our online store will remain open but please allow us 7 - 10 business days for all shipping. We are closely monitoring the situation and will continue to do our utmost to serve our customers with the highest standards possible throughout this period.
Should you have any questions or need assistance, please contact our Client Services at clientservices@claudia-li.com.
Thank you for your attention, stay strong and stay safe! We will get through this together!
Sending love and positive energy to everyone,
The CL Team.